Mar 19, 2020

Omise Holdings response to COVID-19

As a company with roots in Asia, we’ve been following and monitoring the COVID-19 situation since January. The health and safety of our employees is utterly important and that’s why we’ve emphasized the need to take precautionary measures to protect everyone’s health.

Allowing our employees to work remotely has always been a part of our culture. Using remote tools like video conference calls and instant messaging platforms are part of our daily work life. We are no strangers to working remotely. But in a critical situation like the COVID-19 pandemic, we’ve enforced work from home as the default work mode for all our staff. We’ve only allowed critical employees to come to the office for business continuity purposes.

We also have:

  • Provided awareness communications to our employees for best practices in our efforts to reduce the spread of COVID-19;
  • Requested our employees who experience any symptoms similar to the flu to seek medical attention as soon as possible;
  • Suspended all non-essential business travels to all diseased infected and ongoing local transmission;
  • Increased the frequency of office cleaning;
  • Been providing masks and hand sanitizers; and
  • Encouraged and provided self-quarantine guidelines for people who have traveled to or live in countries with cases of COVID-19.

As a holding company, our businesses have crisis teams and business continuity plans (BCPs) in place to ensure operations and services are uninterrupted during these difficult times. Like our employees, customers are at the heart of our businesses.

We continue to monitor the situation and encourage our employees to follow announcements and updates from the World Health Organization and from the Centers for Disease Control and Prevention.

Seeing the COVID-19 pandemic unfold can be scary, but panic does not help anyone nor anything. We can all play a role in flattening the curve as we all have a responsibility to protect high-risk people.

Thank you to all frontline health workers, scientists, researchers, and public employees who are fighting the virus. In times of global crisis, we need compassion and solidarity.

Stay safe,

Jun, Founder and CEO, Omise Holdings